Legal
Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of Durqo’s website, marketplace, and related services (together, the “Platform”). Please read them carefully before you create an account, list a business, or make a purchase.
EFFECTIVE SEPTEMBER 13, 2026
Questions about these Terms?
Contact us if you need help locating or understanding information about the Platform.
support@durqo.comAcceptance of These Terms
Welcome to Durqo. By creating an account, browsing listings, submitting a listing for sale, or otherwise accessing or using our website, marketplace, and services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms in full, you must not access or use the Platform.
You may use the Platform on behalf of a company or other legal entity, in which case you represent that you have the authority to bind that entity to these Terms, and “you” refers to both you individually and that entity.
Definitions
- Platform: the Durqo website, marketplace, and any associated apps, APIs, or services operated by Durqo.
- Listing: a business, website, or digital asset offered for sale by a Seller on the Platform.
- Seller: a user who creates a Listing to sell a business, website, or digital asset.
- Buyer: a user who browses, inquires about, or purchases a Listing.
- Success Fee: the commission Durqo charges a Seller when a Listing successfully sells, calculated as a percentage of the final sale price set out in Section 5. Buyers are never charged a Durqo commission.
Eligibility & Account Registration
- You must be at least 18 years old to register an account or use the Platform.
- You must provide accurate, current, and complete information when registering an account, and keep that information up to date.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
- We reserve the right to refuse registration, or to suspend or terminate any account, that we reasonably believe violates these Terms.
The Buying and Selling Process
Durqo provides a marketplace that connects Sellers of online businesses, websites, and digital assets with prospective Buyers. Durqo is not a party to the underlying sale; the agreement to buy or sell a business is between the Buyer and the Seller. Durqo facilitates discovery, listing review, communication, and payment through the Platform.
4.1 Sellers
- Sellers must provide accurate, complete, and non-misleading details about the business being listed, including financial data, website traffic, and revenue.
- Listings must not contain false, exaggerated, or misleading claims, and any supporting screenshots or documents submitted for review must genuinely belong to the listed business.
- Once a sale is agreed and payment has been made through Durqo's payment provider, the Buyer and Seller are taken to a shared Transfer Room, where the Seller must transfer all assets, accounts, and access included in the sale.
- A Success Fee is charged only when a sale is completed; there is no charge simply for creating or maintaining a listing.
4.2 Buyers
- Buyers are responsible for conducting their own due diligence on a business before committing to purchase it, including independently verifying any figures or claims that matter to their decision.
- Payments must be made only through the payment methods approved on the Platform, never by paying a Seller directly outside the Platform.
- Once the Seller has submitted the agreed assets in the Transfer Room, the Buyer should review and mark each item as received within a reasonable inspection window, then approve the transfer to release payment to the Seller, or report an issue instead if something doesn't match what was agreed (see Section 6).
- Buyers acknowledge that acquiring an online business carries inherent risk, and that Durqo does not guarantee the future performance of any business purchased through the Platform.
Payment & Success Fee
List for free. Pay a 5–10% Success Fee only when your business sells. Standard transaction costs included. Buyers pay no Durqo marketplace commission.
Success Fee
5–10%, based on the Final Sale Price.
Standard costs included
Standard transaction costs are covered within the applicable Success Fee.
No buyer commission
Buyers pay no Durqo marketplace commission.
There are no listing fees for Sellers: creating and publishing a Listing is always free. Durqo earns its Success Fee only when a Listing actually sells, calculated as a flat percentage of the full final sale price (not a marginal or progressive calculation):
Success Fee Tiers
| Final Sale Price | Durqo Success Fee |
|---|---|
| Under $50,000 | 10% |
| $50,000 – $250,000 | 7% |
| Over $250,000 | 5% |
Fee Calculation Example
Example: A business sells for $1,000
- Final Sale Price
- $1,000
- Applicable Success Fee
- 10%
- Durqo Seller Success Fee
- $100
- Seller receives
- $900
- Durqo Buyer Commission
- $0
- Standard transaction cost
- Included
The Buyer funds only the agreed $1,000 purchase price. The $100 Success Fee is deducted from the Seller’s proceeds, not charged to the Buyer.
How payment works today: Stripe & SSLCommerz
Currently operationalFor Stripe (card) and SSLCommerz (Bangladeshi Taka, via bKash, Rocket, Nagad, or bank) payments, Durqo does not use a third-party escrow provider. Payments are processed directly through Durqo’s own payment provider:
- Buyer and Seller agree on the transaction through the Platform.
- Buyer pays the agreed purchase price securely through Durqo's payment provider, Stripe.
- Durqo holds the payment while the Buyer and Seller complete the transfer in a shared Transfer Room, described below.
- Once the Buyer approves the transfer, Durqo's Success Fee is deducted from the sale proceeds.
- The remaining balance is paid out to the Seller.
Stripe (card) charges the Buyer’s full purchase price in one payment, however large. For a Bangladeshi Buyer paying in Bangladeshi Taka through SSLCommerz on a Listing priced above $2,000, Durqo instead collects only the BDT equivalent of the first $2,000 through SSLCommerz at checkout; Durqo then emails the Buyer payment instructions for the remaining balance, and the sale isn’t treated as complete until that remainder has been received and verified. Stripe and SSLCommerz are independent payment processors, not escrow providers, and neither holds funds on Durqo’s behalf pending a separate release condition; this section will be updated if that changes.
The Transfer Room
Currently operationalRegardless of which payment method the Buyer chooses, once payment is made the Buyer and Seller complete the handover of the business in a shared Transfer Room:
- Right after payment, the Buyer and Seller are both taken to a Transfer Room for that order (also listed under Asset Transfers in each dashboard).
- The Seller hands over each asset included in the sale, marking it submitted as they go.
- The Buyer reviews and marks each asset as received during an inspection window, then approves the transfer once everything matches what was agreed.
- Approving the transfer completes the sale and makes the Seller's payout eligible. If the Buyer reports an issue instead, Durqo reviews it before anything further happens with the funds.
This Transfer Room process is what Section 6 refers to when it describes a sale as “final” and how a dispute raised during the inspection window is handled.
Escrow.com: independent third-party escrow
Currently operationalAs an alternative to paying through Durqo directly, a Buyer and Seller may instead choose to complete a transaction through Escrow.com, a genuine, independent, licensed escrow company that is not part of Durqo:
- 1
Buyer funds Escrow.com
Buyer pays the full purchase price into a transaction held by Escrow.com, an independent, licensed escrow company.
- 2
Assets transfer
Once Escrow.com confirms receipt of funds, the Seller transfers the agreed assets to the Buyer.
- 3
Buyer inspects
Buyer has an inspection period to confirm the assets match what was agreed before accepting the transaction.
- 4
Escrow.com releases funds
Once the Buyer accepts (or the inspection period lapses without an objection), Escrow.com releases the proceeds to the Seller.
Durqo is not a party to funds held by Escrow.com, does not control their release, and does not itself act as an escrow provider, bank, trustee, custodian, or guarantor for these transactions. Escrow.com’s own terms and dispute process, not these Terms, govern the handling and release of funds it holds. Nothing in these Terms limits any right or remedy that cannot lawfully be limited or excluded under applicable law.
How Durqo’s Success Fee is collected
Currently operationalThe Success Fee is owed on every completed sale regardless of which payment method the Buyer and Seller use, including sales completed through Escrow.com. Rather than being paid separately through Stripe or SSLCommerz, it is deducted automatically from the Seller’s own proceeds when the Seller requests a payout of those proceeds through the Platform. Durqo reviews and approves every payout request manually before funds are released. A Seller can request payout through:
- Bank Transfer, PayPal, or Wise: no additional cap beyond the Seller's available balance.
- bKash, Rocket, or Nagad: each independently limited to ৳50,000 per day and ৳300,000 per month, converted at that day's market USD/BDT rate (Google's rate, minus a small margin). A payout larger than a method's limit is paid out in the largest amount that fits today, with the remainder available for a later request.
Durqo normally aims to review and process eligible seller payout requests within 3–5 business days. This is an estimated processing timeframe, not a guaranteed deposit date. Additional time may be required for identity verification, compliance review, high-value transactions, incorrect payout details, disputes, banking delays, provider delays or circumstances outside Durqo’s reasonable control.
Identity Verification (KYC)
Currently operational- Identity Verification (KYC) is required before a Seller's first withdrawal, in addition to the optional public Verified badge shown on listings.
- Buyers may be asked to complete identity or funds verification when required by the selected payment provider, transaction value, or Durqo's risk review; a flagged order's payout is held until this is resolved.
- A Seller's verified name must match their payout account holder name; Durqo reviews this manually as part of every payout approval.
Bangladeshi Buyers and Sellers
Currently operationalDurqo supports local Bangladeshi payment rails on both sides of a transaction:
Bangladeshi Buyers
Can fund a purchase in Bangladeshi Taka through SSLCommerz, using bKash, Rocket, Nagad, or a Bangladeshi bank account. The BDT amount and exchange rate are shown before you confirm.
Bangladeshi Sellers
Can request their sale proceeds be paid out via bKash, Rocket, or Nagad (subject to the daily/monthly limits above), in addition to Bank Transfer, PayPal, or Wise.
Cancellations, Refunds & Disputes
- Once the Buyer has marked the Seller's assets received in the Transfer Room and approved the transfer, the sale is final.
- During the Transfer Room's inspection window, a Buyer who finds a problem with what was actually transferred should report an issue in the Transfer Room instead of approving it; Durqo reviews reported issues before the sale is treated as final.
- Refunds are granted only in cases of confirmed fraud, material misrepresentation, or a Seller's breach of the agreed transfer terms.
- Any dispute relating to a transaction must be reported to Durqo within 7 days of the transaction's completion; disputes reported after this window may not be eligible for resolution through the Platform.
- Where a dispute cannot be resolved directly between the Buyer and Seller, Durqo may, at its discretion and without obligation to do so, review the available evidence and help mediate a resolution, including through Stripe's own payment-dispute process where applicable.
Nothing in these Terms limits any right or remedy that cannot lawfully be limited or excluded under applicable law, including any non-waivable consumer-protection or payment-network chargeback rights you may have.
Transactions completed through Escrow.com
Section 5 describes Escrow.com, an independent third-party escrow option. Before Escrow.com releases funds, a Buyer with concerns about the assets should raise them during Escrow.com’s own inspection period, since it is Escrow.com, not Durqo, that controls release of the funds it holds during that window. Once Escrow.com has released funds to the Seller, the sale is final in the same way as any other completed sale on the Platform, and the general reporting-window and mediation process above applies. Durqo does not control funds held by Escrow.com and cannot itself order or guarantee a refund of them; a refund or non-release decision made before release is governed by Escrow.com’s own terms and dispute process, not by Durqo.
Prohibited Conduct
When using the Platform, you must not:
- Use the Platform for any illegal, fraudulent, or deceptive purpose.
- Submit a Listing that misrepresents ownership, financials, traffic, or any other material fact about the business being sold.
- Attempt to circumvent the Platform to complete a transaction directly with another user in order to avoid Durqo's Success Fee.
- Engage in unauthorized reselling, spamming, scraping, or hacking of the Platform or another user's account.
- Post content that is offensive, misleading, defamatory, or that infringes another party's rights.
- Interfere with the normal operation of the Platform, including through malware, denial-of-service attempts, or automated bulk access.
Intellectual Property
All content on the Platform, including the Durqo name, logo, trademarks, design, text, and underlying software, is the property of Durqo or its licensors, and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use Durqo’s branding or content beyond what is necessary to use the Platform as intended, and none of it may be copied, reproduced, or distributed without our prior written permission.
You retain ownership of any content you submit to the Platform (such as a Listing description or verification documents), but you grant Durqo a limited, non-exclusive license to host, display, and process that content for the purpose of operating the marketplace.
Disclaimers & Limitation of Liability
The Platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by law:
- Durqo is not responsible for any losses resulting from a business transaction conducted through the Platform, including losses arising from a Seller's or Buyer's own misrepresentation, negligence, or breach of agreement.
- Durqo does not guarantee the profits, growth, or future performance of any business listed or sold on the Platform.
- Users assume full responsibility for their own transactions, including their own due diligence, and for complying with any laws applicable to their purchase or sale.
- Durqo's total liability arising out of or relating to the Platform will not exceed the total Success Fees actually paid by you to Durqo in the twelve months preceding the claim.
Nothing in these Terms limits any right or remedy that cannot lawfully be limited or excluded under applicable law.
Indemnification
You agree to indemnify and hold Durqo, its officers, employees, and affiliates harmless from any claim, loss, liability, or expense (including reasonable legal fees) arising out of your use of the Platform, your breach of these Terms, or the accuracy of any information you submit in connection with a Listing or a purchase.
Suspension & Termination
We reserve the right to suspend or terminate any account that violates these Terms, including for fraudulent activity, repeated misrepresentation in a Listing, or abuse of other users or the Platform. Where reasonably possible, we will provide notice and an opportunity to respond before taking this step; in cases of suspected fraud or a risk to other users, we may act immediately.
You may close your own account at any time by contacting us, subject to any obligations from transactions already in progress.
Changes to These Terms
We may update these Terms from time to time to reflect changes to the Platform or applicable law. When we make material changes, we will update the effective date at the top of this page. Your continued use of the Platform after a change takes effect constitutes your acceptance of the revised Terms.
Governing Law & Contact
These Terms are governed by the laws of Newfoundland and Labrador and the applicable federal laws of Canada, without regard to conflict-of-law principles, except where mandatory local consumer-protection law provides otherwise. If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force, and these Terms, together with our Privacy Policy, constitute the entire agreement between you and Durqo regarding your use of the Platform.
If you have any questions about these Terms, please reach out.
support@durqo.com