Buyer FAQ
Your buying questions, answered.
Everything you need to know before browsing, messaging a seller, or making a purchase on Durqo.
Getting started
No. Anyone can browse and view listing details, but you'll need a free buyer account to message a seller or make a purchase.
Yes. Browsing, messaging sellers and creating an account are all free. Only sellers pay a fee, and only once a sale completes.
No. Card payments (Stripe) and Escrow.com are available to buyers anywhere. The bKash/Rocket/Nagad/Bank option is specifically for buyers paying in Bangladeshi Taka. See the Payment & Withdrawal page for details, or Buy and Sell Digital Businesses in BDT for the full BDT walkthrough.
Listings & trust badges
Every listing is manually reviewed by our team for accuracy and completeness before it's allowed to publish.
It means Durqo was given read-only access to that listing's Google Analytics account and reviewed the real traffic numbers being shown.
That seller submitted an identity document which Durqo's team reviewed and approved.
Yes, three ways. Many listings already answer common questions in their own Questions & Answers section, written by the seller. You can also post a question in the Comments section on the listing page, and the seller is notified and replies there publicly. Or message the seller directly for a private conversation, which stays in your dashboard inbox.
Paying & protection
Card via Stripe, bKash/Rocket/Nagad/Bank via SSLCommerz (for Bangladeshi buyers), or Escrow.com for extra protection on a single purchase. Full details are on the Payment & Withdrawal page.
It’s the shared space, separate from the payment screen, where your purchase actually gets handed over. Every order gets one, also listed under Asset Transfers in your dashboard. The seller submits each asset there one at a time, you inspect and mark it Received, and clicking Approve Transfer is what actually completes the sale and releases your payment.
Yes. For card and SSLCommerz purchases, Durqo holds your payment until you click Approve Transfer in your Transfer Room. Choosing Escrow.com holds your full payment with that independent, licensed escrow company instead.
Sometimes. Durqo may ask a buyer to complete identity or funds verification when it's required by the selected payment provider, the size of the transaction, or Durqo's own risk review. If this applies to your order, you'll see a request on your Orders page with instructions to upload documents, and the order's payout is held until it's reviewed.
You’re taken straight to your order’s Transfer Room, also listed under Asset Transfers in your dashboard. As the seller hands over each asset, mark it Received, then click Approve Transfer once everything matches what was agreed to complete the sale.
After you buy
Your buyer dashboard's Orders page lists every purchase, with a printable receipt for each.
One asset at a time, inside your Transfer Room. The seller marks each item Submitted as they transfer it (a domain, code, accounts, socials, whatever’s included in the sale). You inspect each one as it arrives and mark it Received, then click Approve Transfer once everything matches what was agreed.
During your inspection window, click Report an Issue in the Transfer Room instead of approving. Your payment stays held, and nothing is released to the seller automatically. Durqo’s team reviews the evidence before deciding what happens next.
Contact support@durqo.com as soon as possible. Disputes must be reported within 7 days of the transaction completing. Refunds are granted for confirmed fraud, material misrepresentation, or a seller’s breach of the agreed terms; where a dispute can’t be resolved directly with the seller, Durqo will review the evidence and help mediate.
Yes. Nothing is charged until you complete checkout, so you can simply leave the payment page without confirming.
Didn’t find your answer?
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